Shop – Heart Light Photography

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What forms of payment do you accept?

We accept all major credit cards.

How long does it take for my order to be processed and shipped?

Processing times may vary, but typically your order will be processed within 2-5 business days. Shipping times will vary depending on your location and chosen shipping method.

Can I make changes to my order after it has been placed?

Please contact us as soon as possible if you need to make changes to your order. If your order has already been processed, we may not be able to make changes.

Do you offer framing or matting options?

We currently do not offer framing or matting options, but the prints are standard sizes, which can be easily framed.

Can I return or exchange a print if I am not satisfied?

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, please contact us within 7 days of receiving your order for return or exchange instructions.

How can I track my order?

You will receive a shipping confirmation email with a tracking number for your order once it has been shipped. With that, you can track your order's shipping status.

Do you ship internationally?

Yes, we do ship internationally. Shipping rates and delivery times will vary depending on your location.

How do I know my print will match the color of my room or space where i want to hang it?

We make sure that our photographs are accurately color corrected as possible, but please be aware that the colors may vary depending on the screen, monitor or device you are viewing the pictures.

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FREQUENTLY ASKED QUESTIONS

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